Returns & Exchanges

We strive for excellence in every bottle, but if your order arrives damaged or incorrect, we are committed to making it right. Due to the nature of our products, we can only accept returns on items that are unopened and in their original packaging within 30 days of purchase.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team with your order number and a brief explanation of the issue.

• 2.
  Documentation

  Provide clear photographs of the damaged or incorrect items along with the shipping label for verification.

• 3.
  Return Authorization

  Once approved, we will provide a prepaid return shipping label and instructions for safely packing your spirits.

• 4.
  Refund Processing

  After receiving and inspecting your returned items at our facility, we will issue a full refund to your original payment method within 5-7 business days.